Terms and Conditions

The Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions will be circulated.

Blossom Education Investment LLC and Babilou Investment LLC are committed to maintaining high ethical standards and expect the same from all our customers and vendors. The Terms and Conditions are to be read alongside the Anti-Corruption and Code of Ethics Charter from the website link: https://www.theblossomnursery.com/anti-corruption-code-ethics-charter .

Your Education Fees

Place Availability

Your Blossom / Babilou seat allocation at the centre is not guaranteed on the completion and submission of the registration form and supporting documents. In order to confirm the registration, you will need to proceed with the following payment of fees:

* Annual re-enrolment (non refundable) (Refer to the branch fee structure)

Seat placement is confirmed once full fees are received for the term period paid for and will be held for the following term if paid in full by the due date. We will endeavour to inform you within 5 working days on the availability of a place at the centre of your choice. If applicable, we may offer you a space at a different location in close proximity which you have the option of taking. If we cannot offer you a place at one of our centres we will return your full registration fee.

The Programs We Offer

* Pay As You Go: The Pay as You Go Program is designed to offer flexibility where a child can start on any given Monday like the All Year program but instead of a 1 year commitment there is only a 1 month minimum commitment. This benefits those who are travelling throughout the year and / or cannot commit to the academic or all year program terms. You only pay the medical fee once per year regardless of how many months you use in the year.

* Academic: The Academic Program is designed to follow the school year – September to June - annually with about 37 weeks of annual cover. You pay this program termly but the expectation is you remain enrolled for the 3 terms of the academic year. Camp and half term breaks are excluded from Academic Term Program Fees.

* All Year: The All Year Program covers the full year (11.5 months) starting any month in the year. It is in total 49 weeks and helps you to save on full nursery fees versus other plans. This program is ideal for working parents and those who need childcare throughout the year. Winter Camp fees are excluded from All Year Plan fees.

Blossom / Babilou Locations and Transfer Requests

Blossom / Babilou will always allow students to shift their enrolment from one Blossom / Babilou centre to another at no cost. This can be done at the beginning of a new academic term with at least two weeks written notice to your ofﬁce team and will be approved pending space availability. You can ﬁnd maps of all of our current locations at:

http://www.theblossomnursery.com

Calculations

Fees are calculated on a termly basis according to your preference of enrolment and allocation of the place is subject to availability. Fees relating to additional care requirements such as half term breaks, extra days, spring, summer & winter camp are calculated on a daily / weekly basis as per your booking request. Late fees are calculated based on attendance outside of the enrolled program. Please ensure you collect your child on or before the closing time of the centre to avoid late fees.

Schedule of Fees

The schedule of fees for a given calendar All Year/ Academic / Pay As You Go year is available at the centre.

Registration Fee

A one time registration fee (please refer to the branch fee structure) is payable with your ﬁrst invoice. This registration fee is non-refundable once a place is offered.

Medical fee (toolkit) (Annual, non - refundable) is required in order to initially secure your child’s place at the centre along with fees paid in full by the requisite due date. Your child’s enrolment at Blossom / Babilou nursery will be secured when we receive from you:

* All the enrolment forms (application / medical form / terms and conditions completed and signed)
* Passport, visa copies and Emirates ID copies of the child and both parents
* A copy of your child’s birth certificate
* An up to date copy of your child’s immunisation record / book
* 1 x passport photo
* Annual re-enrolment fee
* Medical fee
* Program fees
* If special needs are noted you will also require an interview with the Centre Director and additional medical paperwork may need to be completed.

Late Fees

Being late as per your registered pick-up time or extending timing as pre-booked will incur a charge of AED30 for each hour. Being late after the official closure of the nursery past 6:10pm (Dubai/Sharjah) and past 5:10pm (Abu Dhabi), we will charge AED200 and AED250 respectively for every 15 minutes.

Sibling Discount

Where parents have more than one child enrolled and attending the centre, a 10% reduction in fees is offered on full nursery fees for the second and subsequent children. The sibling discount can only be availed whilst the children are both attending the centre and cannot be combined with any other discounts / promotions.

Corporate Discount

Certain companies have opted to work with Blossom / Babilou on a preferred basis and may be eligible for discounts / promotional rates and / or extra services. Ask your company human resources head to contact Blossom / Babilou to ﬁnd out details of the programs on offer. You can get information from the ofﬁce team on our current afﬁliations / offers.

Absence

Fees remain payable for periods of absence of any reason since the child’s place has already been secured and staff and associated costs continue to accumulate and must be met by the centre, in your absence. No discount or refund is applicable for children who are absent for any reason during the term.

Additionally, any nursery closures mandated by UAE authorities are not refunded.

Annual fee/ annual re-enrrollment fee

The annual fee (please refer to the branch fee structure) will be applied as an advance payment against the autumn term fees and is payable to hold your seat for the following year. Should you need to withdraw your child / children due to a change in circumstance before the beginning of the new autumn term, the re-enrolment deposit will be retained.

Switching of Program or Changes to Existing Program

Parents may choose to switch programs from Pay as You Go to Academic Term at the start of an academic term. Changes to increase or decrease your enrolment program can be made by either visiting or sending an email to the ofﬁce team with your request. All requests for such changes are subject to availability which will be conﬁrmed by the ofﬁce team. The deferral policy linked to each program and its rates will apply.

Payment Terms
All registration forms and fees are due in full 4 weeks before the ﬁrst day in class. We accept bank transfer or cheques payable to Blossom Education Investment LLC/ Babilou Investment LLC/ Blossom Early Learning Centre (as applicable). The annual fee is due upon being offered a place to secure the seat.

Academic program invoices are issued for each term as per the currently enrolled program (as applicable) and due four weeks before the scheduled start date of each term.

Pay as You Go invoices are issued for each month as per the currently enrolled program (as applicable) and due four weeks before the scheduled start date of each month.

All Year program invoices are issued for each year as per the currently enrolled program (as applicable) and due four weeks before the scheduled start of each term. Term I fees are paid upfront along with Terms II & III postdated cheques (PDCs) four weeks before the scheduled start of Term I of the all year program.

Invoices for all other additional services (like our Skillplay program) or changes to programs are sent to parents as and when the requests are approved by Blossom / Babilou and are due immediately.

Invoices should be settled 14 days prior to the enrolled start date.

Deferral Policy

Delayed entry for the academic program will be reﬂected in the pro-rated fees only after 2 weeks from term start. Delayed entry must be agreed in writing prior to the enrolled start date. Deferral’s can only be considered once per child enrollment and a maximum of one academic term.

Refund Policy

To terminate attendance at the nursery, you need to submit a 1 month written notice to the director. Refunds will be calculated as per the fees policy and any refund will be paid within the notice period.

Blossom / Babilou Peace of Mind Guarantee

Blossom / Babilou provides a consumer friendly refund and deferral policy for new enrolments in your ﬁrst term enrolled with us as follows:

* All Year Program Termination
If you no longer wish to maintain your child’s place at the centre, you will be required to inform the office team in writing. In the event you do not complete the 1 year contract, an early cancellation fee of 1 month of the enrolled program fees is payable in addition to the terms outlined below. Fees will be charged for 1 full month if a child attends Blossom / Babilou for 2 weeks or less. Fees will be charged for 2 months if a child attends more than 2 weeks and less than one month. Entire term fees (Academic or All Year program) will be charged for attendance of more than 1 month.

* Academic Program Termination
If you no longer wish to maintain your child’s place at the centre you will be required to inform the ofﬁce team in writing. The date of receipt will be stamped and used for the policy noted here. Fees will be charged for one full month if a child attends Blossom / Babilou for 2 weeks or less. Fees will be charged for 2 months if a child attends more than 2 weeks and less than one month. Entire term fees (Academic) will be charged for attendance of more than one month.

* Pay As You Go Program Termination
There are no refunds or deferrals in the Pay As You Go program. The dates selected are chargeable regardless of use.

Annual Re-Enrolment

Parents who do not re-enrol for the next upcoming academic year must complete the re-enrolment form / survey and submit to the ofﬁce team by the due date.

Non Payment of Fees / Contract Termination

All fees are due at least 4 weeks before the ﬁrst day of the upcoming term. If the payment of any fees are outstanding for more than 14 days after the start of term this will result in the termination of your childcare contract and the loss of your childcare place along with forfeiture of any payments made. Upon termination of this contract the child shall not be permitted entry to the centre. This shall be regarded as a formal demand for all outstanding monies and we will issue a ﬁnal invoice and pass this to a debt collection agency for full recovery. In addition you will be liable for all associated debt collection fees and court costs.

Blossom / Babilou reserves the right to exclude a child from the centre for any breach of the Blossom / Babilou care contract. We may terminate the childcare contract if we are not able to ensure the safety or well being of the child/children; or the necessary information to support the child was not disclosed to us at the time of registration or as soon as any new information was shared with parents.

Other Provisions
* Court Order

You must inform the ofﬁce team at your respective centre if your child is the subject of a court order and provide us with a copy of such order on request.

* Parent Liaison Group

The Parent Liaison Group (PLG) serves as a means for communication between parents and the Centre Director in order to work in partnership seeking the support and input of parents and families.

*Employment or Solicitation of Staff

If, during this childcare contract and for a period of 6 months after the termination of this contract, you (directly or indirectly) employ or otherwise engage the services of any member of our staff who has had contact with your child under this contract then you will be liable to pay. You will be invoiced a fee of AED10,000 as payment to the centre for recruiting and training a suitable replacement member of staff.

* Equal Opportunities

Blossom / Babilou is an equal opportunities organisation, which makes decisions without regard to race, colour, religion, national origin, age, disability, marital status or any other factor protected by law. Employment opportunities within the industry are governed by the rules and regulations deﬁned by the Government Regulatory Authorities and are adhered to by Blossom / Babilou.

* Variations

We reserve the right to change or add to these terms and conditions from time to time for legal, safety or other substantive reasons or in order to assist the proper delivery of education at Blossom / Babilou. Blossom / Babilou management will send you notice of any such material modiﬁcations prior to the time the modiﬁcations are to take effect.